Check Out the New Customer Support Portal Minimize
Please note, we will soon be decommissioning this website.  All content has been moved to our new Customer Support Portal (  You will log in using the same credentials used to submit and manage tickets for the PrismRBS Service Desk.  After logging in select Customer Support and then access the Customer Portal.
Please refer to this document for additional information.

Release Notes and Update Files for PrismCore Version are available on the new Customer Portal.

All upcoming training opportunities are available on the calendar under the Training section of our new Customer Portal!

NBC Training Options
NBC offers a variety of training for PrismCore and PrismWeb online, as well as a variety of Webinars available online throughout the year.

Use the calendar below to view all of the upcoming training sessions.  Click on a session to view additional information and register for the session.

Some sessions in our training curriculum require viewing of pre-requisite videos or certain level of PrismCore proficiency.  If you are registering for one of these sessions please carefully read the pre-requisite and email with any questions.

Not all sessions we offer are on the calendar - if you would like to take a session (view the full class list or the full webinar list) that isn't scheduled, email us at to request it.

We also have a Self-Paced Training option available, that you can access anytime.  Just click on the button to the right to access this training option.  
We have recently launched a new training portal which is NOT linked to your Support Portal login.  Please refer to this document on accessing the new LMS.  If you receive a message your email is not found, please contact your manager to create an account.  The documentation for managers is available here.

If you have questions about a training session you don't see listed or are interested in other training options, please email us at  

Training dates and/or classes subject to change based on lack of enrollment.

Looking for Self-Paced Training?
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Log in to the IT Portal

Training Calendar
Click on a training session below for session details and to register. All training times are Central Time.

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Nov, 2020

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