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CBMS Customer Support Current Buyers Guide: Effective dates: April 23, 2012 - June 3, 2012 Instructions on loading the PRISM Expanded Buyers Guide here
Welcome
to the home page of Nebraska Book
Company’s College Bookstore Management Systems (CBMS).
On our web site you will find information about each of the
software products we support. Click
on the appropriate link on the left to find reference materials, FAQs,
release notes and other useful materials related to the software you use
in your bookstore. Or,
click on the training link to sign up for a class. Access the new Information Technology Customer Portal. Get access to real time ticket information, search the knowledge base, vote on future enhancements, and find other important system information in the new Portal. To get a username and password for the Portal, please contact your store Director/Manager, then go to http://portal.nebook.com.
At
the bottom of this page, we list the hours when we are available by
phone as well as special announcements about extended support hours that
you’ll want to check on a routine basis. If you have any suggestions or comments about this site, please let us know by emailing ics.support@nebook.com. For more information about Nebraska Book Company visit our homepage at http://www.nebook.com/ For information on subscribing to a Listserv, click here. |
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CBMS Regular Customer Support Hours are Monday-Friday 7:00 AM - 6:00 PM, Central Time
CBMS Support Phone Number: 800-510-3911 We
now provide standard after hours support for both POS and ICS. POS
is 24/7 and ICS Support is Monday – Friday 6pm – 10pm CST and Saturday
7am – 6pm CST. To reach us during these hours, call the standard 800-510-3911 and follow the options for after hours support and you will be connected to a Support Rep. |
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